Return & Refund Policy

Welcome to’s Return & Refund Policy. We are committed to providing you with the best possible shopping experience. Please read the policy below carefully to understand your rights and responsibilities.

  1. Conditions for Returns & Refunds We accept returns and offer refunds for both defective and non-defective products (due to buyer’s remorse), provided the product meets the following conditions:
  • The product is intact, unused (or only lightly used if accepted for specific products), with original tags, packaging, and accompanying accessories.  
  • The product does not fall under the category of non-returnable items (e.g., [List non-returnable items, e.g., underwear, personal care items, customized products, etc.]).
  • A valid purchase invoice or proof of purchase is provided.
  1. Return Timeframe
  • And, the return window is extended to 14 days.  
  1. Return Process To request a return or refund, please follow these steps:
  1. Contact Us: Send an email to [email protected] or call +1 (912) 508-1043, providing your order number, the product(s) you wish to return, and the reason.  
  2. Request Confirmation: Our customer support team will review your request and guide you through the next steps.
  3. Return the Product:
  • By Mail: We will provide a return label via email for you to print and attach to your package. Simply drop off the package at your nearest post office.  
  • The product must be carefully packaged to prevent damage during transit.
  1. Refund Policy
  • Once we receive the returned product and confirm it meets the return conditions, we will proceed with your refund.
  • You can expect to receive your refund within 5 business days from the date we receive the returned product.  
  • Refunds will be processed via your original payment method.  
  1. Restocking Fee
  • We do not apply a restocking fee for valid returns.  
  1. Exchange Policy
  • We do accept exchanges for products that meet the return conditions. Please contact us for assistance.  
  1. Contact Support If you have any questions about our return and refund policy, please contact us:
  • Email: [email protected]
  • Phone: +1 (912) 508-1043
  • Address: 2183 JAGOW RD APT 3, NIAGARA FALLs, NY, 14304, USA